Message last updated August 8, 2020:
Rosedale Federal Branch Updates:
Monday, August 10th, all branch lobbies resumed regular hours by appointment only. We continue to take safety precautions. We hope to see you soon!
Our banking hours are listed below:
*Thursday: Perry Hall is open 9am-6pm
During these COVID-19 pandemic times, our Call Center is experiencing unusually high call volume. For your convenience, here are some other ways you can reach us during this period of increased Call Center volume:
- Online Banking Conversations: Please select ‘Messages’ and ‘Start a conversation’
- Rosedale Federal Website: https://www.rosedalefederal.com/contact-us
- Contact a branch: https://www.rosedalefederal.com/branch-information
We apologize for any inconvenience and appreciate your patience.
During these challenging times, it is natural to have questions about your finances. We’re here to help. Our Financial Education Center can provide you information you may need right now to tackle important financial decisions. Click here to go to our Financial Education Center and select the Playlist for “Staying Financially Well During Uncertain Times,” as well as any other helpful playlists.
To help our customers during this challenging time, we have increased our ATM Withdrawal limit to $800. As a friendly reminder, when withdrawing money or making a DEBIT Card transaction, please remember these security tips to protect your DEBIT Card:
- Whenever inserting your debit or credit card into a machine, it’s a good idea to look for signs of tampering. You can take a moment to look at the card reader to see if an overlay or skimmer has been snapped on top.
- We recommend choosing ‘Credit’ when using your card when making purchases. By choosing ‘Credit’, you keep your PIN secured, and are also protected by Mastercard’s ‘Zero Liability Policy.’
Please feel free to contact us with any questions you may have.
At this time, we encourage you to use our free remote self-service options that include:
- Online/Mobile Banking
- Online Bill Pay
- Mobile Deposit
- 24-hour ATMs at all locations (except Towson)
- Call center: 410.668.4400
If you have not enrolled in online banking, consider taking a few minutes to do so by clicking here.
Please continue to check our website frequently for updated information about Rosedale Federal’s response and more information on COVID-19.